Buying Tickets

How and Where to buy Tickets
Ticketek Box Office at the St James Theatre
- Monday to Friday 9am-5.30pm and Saturday 10am-2pm
- Saturday afternoons/Sundays/Public Holidays - opens two hours prior to curtain up
- Remains open 30 minutes after curtain up

Ticketek Box Office at the Opera House opens on performance days two hours prior to curtain up only.

On the phone: Ticketek (04) 384 3840 or 0800 TICKETEK / 0800 842 538
On the internet: www.ticketek.co.nz
Any Ticketek Box Office around the city

A service fee applies to all ticket purchases.

Ticketek Website Seating Codes
When purchasing your ticket via the Ticketek website, you will be allocated seats on a best available basis. The system will allocate you seats and then give you the opportunity to accept or reject them. The codes below will give you an idea of where the seats are allocated in our two theatres. The codes are:

*The St James Theatre*		*The Opera House*
SST	Stalls	SST	Stalls
SCI	Dress Circle	SCI	Dress Circle
SGC	Grand Circle	SGA	Gallery

SEATING PLANS
The seating plans below are included as a guide for you when buying tickets. Just click on the one you wish to view.

The St James Theatre Seating Plans
Stalls Dress Circle Grand Circle Hearing Loop**

First Floor Gallery - Cabaret Floor Plan

The Opera House Seating Plans
Stalls Dress Circle Gallery

Please note that as each show may have different price categories it is not possible to show where the various categories fall for every show. However, the plans are an accurate representation of the seat layout.

Seating Levels
Ground Level - Stalls
Level 1 - Dress Circle
Level 2 - Grand Circle (The St James Theatre) or Gallery (The Opera House - access via ground floor cafe)

Please be aware that there is no lift at the Opera House and the lift at the St James only goes to the first floor. You will still have to climb stairs to get to the Grand Circle.

Ticket price categories
The price and seat location of each reserve (ticket category) changes with each show and are decided by the show's promoter. For this reason, the Seating Plans published make no distinction between the different reserves.

**Hearing Loop
We have also included a plan illustrating the hearing loop, installed in The St James Theatre Stalls area. A hearing loop means that if you have a hearing aid which can be tuned into a hearing loop, you are able to do this in The St James Theatre Stalls.

The following colour codes apply when reviewing the plan
- White  Suitable for those with hearing aids
- Blue  Unsuitable for those with hearing aid in right ear
- Yellow  Unsuitable for those with hearing aid in left ear
- Red  Unsatisfactory coverage in rows BB & CC

General sound is reduced by 50% in rows A, B and C. Also, on the right hand of the stalls, as you face the stage, seats through to row 16 may be subject to an electrical buzz from technical equipment.

Group Bookings
Generous group discounts are available for some performances. If would like to receive our Group Bookers monthly email newsletter email us or ring (04) 802 6928.